Fortune Marketing Inc.
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Do You Lose Sleep Over Negative Reviews?

reviews for small businesses

There are a number of legitimate reasons why you may have negative reviews:

  • Your team had an off day – it happens, we’re all human
  • You had a tough customer who wasn’t going to be happy no matter what…those people are out there, and they delight in leaving 1-star reviews
  • You have a disgruntled former employee or a true-troll/spammer (there are ways to protest these, but you should have a strategy to bury them in case they aren’t removed)

What if you had a consistent system to ask your best customers to review you on Google and other major sites?

The key to getting a consistent flow of positive reviews is to ask for them, more than once, consistently over time.

Then, share and respond to them.

In short, set up a review management system.

Such a system delivers:

  • Higher ranks on search engines, especially in the all-important Maps section
  • Trust-building social proof to attract more customers
  • “Air cover” against the occasional negative review – no more losing sleep about “that” review

Let’s discuss getting you more 5-star reviews; just click here and let’s get started.

P.S. Use your reviews to hone your marketing messages and value propositions, they’re a wealth of information!



Photo by Markus Spiske on Unsplash